FAQ

Danish Country Shipping & FAQ

How do you ensure the highest quality in your pieces?

97237B1.jpgEvery single piece sold at Danish Country Antiques is hand-picked in Scandinavia by an eye with over 30 years of experience and expertise. Our colleagues in Denmark, Sweden, and beyond have a wide selection of fine antiques and mid-century modern from which we choose select pieces to ship to our store. We inspect every detail of every piece before we buy to ensure everything is up to our highest standards. Our reputation has been built on quality for over 30 years and we’d never sell anything that doesn’t pass our high standards. Browse our catalog or come see for yourself! [link to testimonials?]

How do I get more info or pictures of a piece I’m interested in?

Just give us a call 1-877-227-1804 or shoot us an email. We’re happy to explain the unique history and beauty of any piece that catches your eye. We can also send you any additional photos you’d like to see.

How much is shipping and where do you ship to?

A Rare Danish Mid Century Modern Brown Leather Upholstered Wingback ChairShipping costs vary by distance and location, but are very reasonable. We ship across the country and around the world. We use trusted, professional furniture (not freight) movers who we’ve worked with for decades and have delivered thousands of pieces for us in perfect condition. We trust our delivery partners because they take care of our pieces as well as we do. Each piece is blanket-wrapped and delivered inside your home in the room and position of your choice. All of our pieces are delivered fully insured, which is included in the shipping cost.

Please call or email us if you need a quote. You may arrange for your own pickup & delivery as well.

What payment methods do you accept?

We accept:

  • VISA
  • MasterCard
  • PayPal
  • Bank Certified Checks
  • Personal Checks (Note: Delivery will occur after personal checks have cleared)
  • Good ol’ fashioned cash.

How do you I place an order?

Traditional Antique Chinese Burgundy Lacquered SideboardCall, email, or swing by the store! You can reach us at 1-877-227-1804 or via email. Please note the item number of the piece you are interested in, and be ready to provide payment and shipping information. We will answer any outstanding questions you have and provide a shipping quote and delivery times.

 

What’s your return policy?
Due to the uniqueness of our pieces we (and almost all antique dealers) generally do not accept returns. However, we always want our customers to be happy. If you are not satisfied with your purchase, returns will be accepted under the following conditions:

  • Authorization must be given by Danish Country Antiques prior to the return.
  • Item must be returned by a carrier approved by Danish Country Antiques within 14 days of original delivery.
  • Upon receipt of the returned item in the same condition as when it was shipped to you, a refund will be made for the cost of the item only. Shipping costs are not refundable.
  • Returns can not be made on pieces that we have altered at your request.
  • Returns will only be authorized for pieces that are purchased for list price.

Do you ever have sales?

All the time. Sign-up for our newsletter to receive updates on sales (and new shipments). Or call us and ask for the best price we can offer on a certain piece.

Can you help me find a specific piece?

Yes! We frequently hand-pick unique pieces for our clients on our trips to Scandinavia. Just let us know what you’re looking for and we’ll find it for you. Learn more here.

Other questions?

Give us a call at 1-877-227-1804 or drop us an email.